I just watched a video that hammered me from several angles. It will do the same to you. Eliminate all distractions and prepare to be confronted…by yourself. [youtube http://www.youtube.com/watch?v=Z7dLU6fk9QY] I was stunned. The parts that hit me hardest were: • The image of “normal” that we’ve taught our children • “We’re a generation of idiots […]
Google’s Sneaky Way to Grab an Email Address
[PROBLEM] In an increasingly busy and media-infested world, more often than not people fall behind in checking their social accounts and miss private messages. Even though you don’t have their email address, Google can help you get it. Read on. We’re all insanely busy (or just goofing off) and miss our PMs. Even though some […]
TD Canada: Today, the World’s Favorite Bank
I talk and write a lot about customer service and developing relationships with those wonderful people who pay our bills. We all need to do a better job of that. Here’s a video that screams relationships. Before today I’d never heard the name TD Canada. After today, I’ll never forget it. Just watch. [youtube http://www.youtube.com/watch?v=bUkN7g_bEAI&w=728&h=410] […]
5 Tips to Making a Dominant Impression on Facebook
FACT: Facebook offers an unparalleled opportunity to connect with multitudes of people who can help you achieve your goals. FACT: You’re not taking advantage of it the way you could. Have I touched a raw nerve? Would you like to be in the 1 or 2% of Facebook users who employ every opportunity to reach […]